FAQ

Questions?
We’ve got answers.

From product ideas to timelines, pricing, and how everything works — here’s everything you need to know before getting started.

  • Tumblers, tech gadgets, tote bags, notebooks, and wireless speakers are consistent client favorites.

  • Absolutely. Tell us your goals and we’ll recommend products that fit your brand, budget, and vibe.

  • It depends on the product but we have low minimums starting at 12–36 pieces for bulk orders. No minimums when doing print on demand with our company stores.

  • Sometimes! It depends on the vendor and decoration method. We’ll always guide you on what’s possible.

Promotional Products

Branded Apparel

  • T-shirts, hoodies, hats, polos, jackets, uniforms, you name it. We offer both trendy retail styles and corporate-ready looks.

  • Screen printing is great for large, colorful designs. Embroidery is stitched and more premium. Heat transfer works well for detailed or small-run items.

  • Yes! We offer virtual proofs for all orders, and physical samples for some styles (fees may apply).

  • Always. We believe great merch should fit everybody.

Corporate Gifts

  • Yes! We love building gift kits. Tell us your occasion or recipient and we’ll recommend bundles your team or clients will actually enjoy.

  • Absolutely. From individual names to department logos, we can personalize items in most kits.

  • We sure can. Add your personal touch with custom packaging, inserts, or even hand-signed cards.

Online Swag Stores (Company Stores)

  • It’s a custom-branded digital storefront where your employees or customers can order branded merchandise anytime.

  • Yes! We handle fulfillment, whether you want on-demand printing or stocked inventory.

  • Definitely. We can build custom coupon or stipend systems into your swag store setup.

  • No. We only charge the monthly fee.

Shipping, timelines & Payment

  • Most orders take 7–10 business days after proof approval. Rush options are available; just ask your account manager for options!

  • Yes, we offer expedited production and shipping when needed. We'll work with your deadline.

  • Yep! We offer split shipping, bulk delivery, or individualized fulfillment.

  • We accept all major credit cards, ACH transfers, and can work with purchase orders for approved accounts.

  • Always. You'll get a detailed digital proof for your review before we go to production.