FAQ

Everything You Want to Know About Branded Merch

(But Were Too Afraid to Ask)

At HighVolve, we’re all about making branded merchandise easy, fun, and wildly effective. Whether you're ordering custom apparel, sourcing promotional products, or launching a swag store for your team, you've got questions — and we've got answers. Check out our most frequently asked questions about timelines, products, shipping, and everything in between.

Promotional Products

  • Tumblers, tech gadgets, tote bags, notebooks, and wireless speakers are consistent client favorites.

  • Absolutely. Tell us your goals and we’ll recommend products that fit your brand, budget, and vibe.

  • It depends on the product but we have low minimums starting at 12–36 pieces for bulk orders. No minimums when doing print on demand with our company stores.

  • Sometimes! It depends on the vendor and decoration method. We’ll always guide you on what’s possible.

Branded Apparel

  • T-shirts, hoodies, hats, polos, jackets, uniforms, you name it. We offer both trendy retail styles and corporate-ready looks.

  • Screen printing is great for large, colorful designs. Embroidery is stitched and more premium. Heat transfer works well for detailed or small-run items.

  • Yes! We offer virtual proofs for all orders, and physical samples for some styles (fees may apply).

  • Always. We believe great merch should fit everybody.

Corporate Gifts

  • Yes! We love building gift kits. Tell us your occasion or recipient and we’ll recommend bundles your team or clients will actually enjoy.

  • Absolutely. From individual names to department logos, we can personalize items in most kits.

  • We sure can. Add your personal touch with custom packaging, inserts, or even hand-signed cards.

Online Swag Stores (Company Stores)

  • It’s a custom-branded digital storefront where your employees or customers can order branded merchandise anytime.

  • Yes! We handle fulfillment, whether you want on-demand printing or stocked inventory.

  • Definitely. We can build custom coupon or stipend systems into your swag store setup.

  • No. We only charge the monthly fee.

Shipping, timelines & Payment

  • Most orders take 7–10 business days after proof approval. Rush options are available; just ask your account manager for options!

  • Yes, we offer expedited production and shipping when needed. We'll work with your deadline.

  • Yep! We offer split shipping, bulk delivery, or individualized fulfillment.

  • We accept all major credit cards, ACH transfers, and can work with purchase orders for approved accounts.

  • Always. You'll get a detailed digital proof for your review before we go to production.